amarjonno.garlicmuseum.com is committed to 100% customer satisfaction! If you have a need to consider the terms of return and refund policy, you likely ordered a product from us or you’re about to place an order. That means we owe you a “Thank You!” If you are not completely satisfied, let us know and we will work with you to make it right. We accept returns received within 7 days from date of receipt on items that are unused, unworn and have their original tags attached.
How to return a product?
Your access and use of the Site, is subject to the terms and conditions contained in these terms of use (the “Terms”). By accessing or otherwise using the Site, you (“visitor” “you” or “your”) agree to be bound by these Terms. IF YOU DO NOT AGREE TO BE BOUND BY SUCH TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE THE SITE. Your continued use of the Site will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Site.
USERS/PARTICIPANTS
If you want to return your product, you have 3 business days after item delivery, to submit a complaint / request for return. If your product meets all the conditions, return process will be initiated by calling our customer care service.
Steps To Return
- Check, if the product delivered fills up all return conditions.
- Call our Customer Care Service CONTACT NOW for placing return request.
- Fill up the Return form given with the invoice.
- Please ship it back to our address in the original outer box that it came in, or something sturdy that won’t get crushed in transit.
- Your returned product will go through quality check to ensure return conditions.
- You will get the return if validated by amarjonno.garlicmuseum.com.com.bd return department.
Conditions for return
The product must include the original tags (hand tag, brand tag or other tags that come with the product), user manual, warranty cards, certificates of authenticity and accessories. Please Make sure the product is unused, unworn, unwashed, not altered and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. Return the product in its original and undamaged manufacturer packaging / box. Please check the following return conditions for a physical product.
Clothing / fashion
Return for clothing or fashion items is possible if
- Product delivered is not same as shown/advertised in product description
- Product delivered is torn, used or having a faulty condition (e.g. sewing, mismatched sizing)
- The product’s color is not one which you ordered or a wrong color was delivered.
N.B. We do not issue refund for clothing / fashion items. Only exchange is possible if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.
Electronics and Accessories
Return for electronics and accessories is possible if
- Product delivered is damaged (physically destroyed or broken)
- Product delivered is defective (faulty or malfunctioning) condition
- Product delivered is incorrect (not as advertised)
- Product delivered is incomplete (missing parts/accessories)
N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.
Music
Return for music items is possible if
- Product delivered is physically destroyed or broken
- Product delivered is defective (faulty) condition
- Product delivered is incorrect (not as advertised)
- Product delivered is incomplete (missing parts)
N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.
Home Appliances and Others
Return for home appliance and other products ordered from this website is possible if
- Product delivered is damaged (physically destroyed or broken)
- Product delivered is defective (faulty or malfunctioning) condition
- Product delivered is incorrect (not as advertised)
- Product delivered is incomplete (missing parts)
N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.
Note
- We do not issue return/replacement on sale items
- We reserve the right to refuse a return/refund if these conditions are not met
- We will pay for shipping costs in case of a replacement
Refund Policy | amarjonno.garlicmuseum.com
Hello There, as you’re considering to take a look upon this refund policy, you may already purchased from us or you’re about to purchase something. We so owe you a “THANK YOU”.
So, once the returned item we receive, please allow us a maximum timeline of 5-10 business days for the item to be verified and processed in our Returns Department. The original price of the item(s) plus any applicable tax will be credited back to your original form of payment. This refund policy is applicable for certain products if they meet all return condition as mentioned in Return Policy.
The time required to complete a refund depends on the payment method you have selected. Once we have received your product, it has undergone through verification, the expected refund processing times per payment methods are –
Payment Method
bKash – 7-15business days after confirming return/refund request
Terms for Refund
- For the case of product running out of stock, Refund process will initiate between 48 hours after cancellation of your order for that product.
- Outbound shipping fees paid, and payment gateway charges are non-refundable.
Exchange Request
Once your returned item is received, we will process a new order for your exchange and ship it at no cost to you. If the new item is a higher price, we will contact you for additional payment; if the new item is a lower price, we will refund the difference to your original form of payment.
If you have any questions about or need assistance with your return, please contact us