Delivery T&C

Delivery Terms & Conditions:

1. Home Delivery:
   a. Delivery service is available for all products purchased from amarjonno.garlicmuseum.com.
   b. Delivery charges within Dhaka city are fixed at 60 Tk for products weighing under 1 kg.
   c. Delivery charges outside Dhaka city are fixed at 120 Tk for products weighing under 1 kg.
   d. For products weighing over 1 kg, an additional charge of 20 Tk per kilogram will be added to the base delivery cost.
2. Delivery Time:
   a. We strive to deliver orders as quickly as possible, typically within 2-5 business days.
   b. Delivery times may vary depending on the destination and availability of the product.
   c. You will receive a confirmation email with the estimated delivery date once your order has been processed.
3. Delivery Process:
   a. Our delivery team will contact you via phone or email to confirm the delivery details, including the date and time.
   b. Please ensure that the provided contact information is accurate and reachable.
   c. In case of any changes or delays in the delivery schedule, our team will notify you promptly.
4. Delivery Address:
   a. Please provide a valid and complete delivery address during the checkout process.
   b. We are not responsible for any delivery issues arising from incorrect or insufficient address details.
5. Delivery Confirmation:
   a. Upon delivery, please inspect the package for any signs of damage or tampering.
   b. If you notice any issues, please inform the delivery personnel and contact our customer support immediately.
6. Delivery Restrictions:
   a. Certain products may have specific delivery restrictions due to legal or safety reasons.
   b. We reserve the right to cancel or modify the delivery of such products in compliance with applicable laws and regulations.
7. Delivery Tracking:
   a. We provide delivery tracking services for most orders.
   b. You will receive a tracking number once your order has been shipped, allowing you to monitor the delivery status online.
8. Non-Delivery:
   a. In the rare event of non-delivery or undeliverable orders, please contact our customer support for assistance.
   b. We will investigate the issue and take appropriate actions to resolve it as quickly as possible.

Please note that these delivery terms and conditions are subject to change without prior notice. For any further inquiries or concerns, please do not hesitate to contact our customer support team.